Business

Apple enters new AI era with unveiling of iPhone 16, introduces hearing aid capability for AirPods

Apple's ubiquitous iPhone is about to break new ground with a shift into artificial intelligence that will do everything from smartening up Siri to creating customized emojis. The tech giant is also promising a first-of-its-kind hearing health experience that will see a version of its AirPods transformed with hearing aid features.

Audiologist welcomes hearing health features but cautions they're not a substitute for professional care

On the left, a hand holds up a large iPhone with a blue and purple design on the screen. On the right, a and holds up a slightly smaller iPhone with a magenta design on the screen.
Apple unveiled the latest generation of iPhones on Monday, the iPhone 16, on the right, and the iPhone 16 Plus, on the left. The iPhone 16s are the first models of the company's popular smartphone to be tailored specifically for AI. (Apple)

Apple's ubiquitous iPhone is about to break new ground with a shift into artificial intelligence that will do everything from smartening up Siri to creating customized emojis on the fly.

"The next generation of iPhone has been designed for Apple Intelligence from the ground up. It marks the beginning of an exciting new era," CEO Tim Cook said at a product launch at the tech giant's headquarters in Cupertino, Calif.

Apple has sold billions of iPhones since late co-founder Steve Jobs unveiled the first such device in 2007, helping create about $3 trillion US in shareholder wealth.

But in the past decade, there have been mostly minor upgrades from one model to the next — which has caused people to hold off on buying a new iPhone, and has in part led to a recent slump in sales of Apple's marquee product.

The iPhone 16 is generating a bigger buzz because it is the first model to be tailored specifically for AI, a technology that is expected to trigger the biggest revolution in the industry since Jobs thrust Apple into the smartphone market 17 years ago.

The advances included in the iPhone 16 could set up Apple to be "the gatekeeper of the consumer AI revolution," Wedbush Securities analyst Dan Ives wrote in a research note. Apple's pivot began three months ago with a preview of its new approach during a developers conference, helping build anticipation for Monday's showcase.

A test version of Apple Intelligence will be available in U.S. English next month. It will be available for other localized versions of English in December, and languages including Chinese, French, Japanese and Spanish next year.

The iPhone 16 will use the new A18 chip and have an aluminum back, as well as a new customizable button that can be used for camera controls. The iPhone 16 will start at $1,129 and the iPhone 16 Plus will start at $1,279 in Canada.

Apple also unveiled iPhone 16 Pro and 16 Pro Max, titanium models with a faster chip, the A18 Pro, and more AI capability, such as offering suggestions on how to set up a photo shoot more effectively. The iPhone 16 Pro will start at $1,449 and the 16 Pro Max starts at $1,749.

Apple also unveiled new Watches and AirPods. The new Series 10 Watch starts at $549, is thinner than its predecessor and has an up to 30 per cent larger screen than previous generations.

Apple highlighted the Watch's ability to help with sports and health issues, including finding longer-term conditions such as sleep apnea as well as detecting and responding to emergencies such as a fall.

Apple also launched a new version of the more rugged Watch Ultra 2, starting at $1,099.

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Transforming AirPods into hearing aids

Apple's AirPods 4, powered by a new custom H2 chip, start at $179 and come with improved audio quality and personalized spatial audio.

Users can also interact with Siri while using the AirPods by nodding "yes" or shaking their head to say "no" in response to Siri announcements. The charging case has USB-C ports.

The company revealed its AirPods Pro 2 can now be "transformed" into an clinical-grade, over-the-counter hearing aid, boosting the specific sounds in real time, such as parts of speech or elements within a user's environment.

It's a part of an "all-in-one hearing health experience" that will also include a hearing test feature, to be released during a later software update. 

This will allow users to take a five-minute assessment of hearing loss in each ear.

The test, according to Apple, entails the user tapping on the device's screen when they hear a series of tones. It then produces results — stored privately in the Apple Health app — that will personalize their AirPods Pro 2.

"After setup, the feature enables personalized dynamic adjustments so users have the sounds around them boosted in real time," the company said in a statement.

"This helps them better engage in conversation, and keeps them connected to the people and environment around them."

The advancement is a welcome feature for adults with mild to moderate hearing loss, said audiologist Lorienne Jenstad, which is a group of people who are less likely to address hearing issues. The hearing health features are not intended for people under the age of 18.  

She remains cautious, however, about the AirPods serving as a replacement for a proper testing and hearing instruments. 

She explained that there are multiple types and degrees of hearing loss. 

"Audiologists can do tests with different equipment to help understand what part of the ear is causing the hearing loss," said Jenstad, an associate professor at the University of British Columbia's School of Audiology and Speech Sciences.  

"It could be something conductive. So, maybe you just have wax in your ear canal that's stopping the sound from getting through, and this app isn't going to be able to get at that."

The AirPods Pro 2 are sold for $249.

Even factoring in the cost of the iPhone or iPad as well, that is substantially cheaper than many hearing aids, which can cost thousands of dollars. 

But Jenstad said that when you purchase a hearing aid, you're also paying for the cost all of the professional services and care that come with the device. 

Apple said the hearing health features will be available 100 countries later this fall. 

Jenstad isn't certain whether or not Canada will be one of those countries. The U.S. approved the sale of over-the-counter hearing aids in 2022. 

That's not the case in Canada, where you still require a prescription for the instruments. 

CBC News reached out to Apple but did not get a response in time for publication.

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With files from Nick Logan and Reuters