British Columbia

City official apologizes for voting delays in Vancouver byelection

Vancouver's city manager is apologizing for the voting delays in Saturday's byelection, after residents faced up to hours-long waits to cast their ballots.

City manager Paul Mochrie acknowledges 'unacceptable' voting delays, as some voters reported hours-long waits

A long lineup of people is seen in an outdoor parking lot-type area.
Voters are pictured outside of Vancouver City Hall as they wait in a lineup to cast their advance ballot on March 26. Vancouver's city manager is apologizing for the delays in Saturday's vote for the byelection. (Ben Nelms/CBC)

Vancouver's city manager is apologizing for the voting delays in Saturday's byelection, after residents faced up to hours-long waits to cast their ballots.

The long cues backlogged polling stations across the city, leaving hundreds of people still in line after polls closed at 8 p.m. PT, and delaying results past midnight. 

The issue was likely largely driven by a January council decision, brought forward by staff, to cut the number of polling stations in half and the number of people staffing them by nearly two-thirds.

Paul Mochrie, Vancouver's city manager, on Sunday apologized to voters impacted by what he called unacceptable voting delays in the byelection, especially after a record turnout for advance voting and mail-in ballots.

WATCH | Long lines frustrate Vancouver voters: 

High turnout and 62% staffing cut lead to major lines in Vancouver byelection

1 day ago
Duration 1:53
Long lineups were reported at polling stations across Vancouver on Saturday as voters cast ballots in a two-seat city council byelection. In a statement Saturday afternoon, a city spokesperson attributed the delays to “significantly higher voter turnout.” Justin McElroy breaks down what led to the lengthy waits.

"We made a number of assumptions in planning for this election, around vote turnout, distribution, capacity to process votes," he told CBC News on Sunday.

"Clearly, from what we saw yesterday, those assumptions were flawed, and we did not have sufficient resources to process the turnout that we received."

In total, 67,962 ballots were cast in the byelection, for a voter turnout of about 15 per cent — a 40 per cent increase from 2017, when the turnout was around 11 per cent. 

A lineup of people standing in twos outside a grey stone building with trees in the background.
The byelection reported around a 15 per cent turnout. (Courtney Dickson/CBC News)

Following an inquiry by CBC News, the City of Vancouver said there were 25 polling stations staffed by 265 workers Saturday, down from 50 stations and 631 workers in 2017. 

Overall, the city's budget for the byelection increased from $1.5 million in 2017 to $2 million for 2025.

Mochrie said the election planning fell entirely on civil servants, and not to elected officials, and acknowledged that the turnout was higher than what officials had planned for.

He said the next step is to get the councillors-elect sworn in, which he estimated will happen later this month or early in May.


 

Councillors-elect look ahead

The byelection was a chastening result for the city's ruling ABC Party, which still maintains a majority on council but whose candidates finished a distant sixth and seventh in the preliminary count.

Progressive candidates Sean Orr, of the Coalition of Progressive Electors (COPE), and Lucy Maloney, of OneCity Vancouver, instead took the top spots.

Orr, a housing activist, landscaper and dishwasher, had previously run with VOTE Socialist in the 2022 election.

A white man a with brown hair dressed in an orange button down and brown overcoat smiles.
Sean Orr, a councillor-elect with COPE in Vancouver, is seen on Sunday. (Sohrab Sandhu/CBC)

He told CBC News he was blown away by having received the most votes in the byelection, and called it a humbling experience.

"It just confirmed what I thought about Vancouverites — that they care about the city, we care about the city, we care about integrity and we care about each other," he said.

A white woman with brown hair speaks outdoors.
Lucy Maloney, a councillor-elect with OneCity Vancouver, is seen on Sunday. (Shawn Foss/CBC)

Orr and fellow councillor-elect Maloney said they would push back on Mayor Ken Sim and ABC's agenda.

In particular, the two mentioned a recent move to freeze construction of new supportive housing in the city, as well as a motion to bring back the option of natural gas heating in new homes in the city, which ultimately failed.

"It just shows how dissatisfied people are with Ken Sim and ABC, and the direction they're taking in our city, that people were prepared to go to so much trouble to stand in line and participate in our democracy yesterday," Maloney said on Sunday.

ABOUT THE AUTHOR

Akshay Kulkarni

Journalist

Akshay Kulkarni is an award-winning journalist who has worked at CBC British Columbia since 2021. Based in Vancouver, he is most interested in data-driven stories. You can email him at akshay.kulkarni@cbc.ca.

With files from Sohrab Sandhu and Justin McElroy