Edmonton·Video

Free store for Ukrainian newcomers moves its unique service to a bigger, new home

The Free Store for Ukrainian Newcomers, which allows people to shop for essentials at no cost, has settled in a larger new home to keep pace with growing demand.

Demand still high at shop that describes its mission as a 'hand up, not a handout'

Five people are lined up against a table looking at a whole bunch of clothes inside the store.
Shoppers browse through donations at the Free Store for Ukrainian Newcomers. As the store name states, there is no charge. (Adrienne Lamb/CBC)

An Edmonton store where people fleeing the war in Ukraine can shop for free for things like winter coats, shoes and essentials has moved into a new, larger location to accommodate growing demand.

"It's about building a community of love," said Janice Krissa-Moore, co-founder of the Free Store for Ukrainian Newcomers about the "beautiful" new space at 105th Avenue and 108th Street.

The non-profit outgrew its original location and partnered with Firefighter Aid Ukraine and MacEwan University to lease the new space, which MacEwan bought in 2017, she said.

The white, two-storey building used to be the Macrotronics Computer store. Now the 900-square-foot space is dotted with donations.

A two storey white building with a dozen windows and door set against a snowy street with MacEwan University in the background as the sun shines.
The new location for the Free Store for Ukrainian Newcomers is located in Edmonton at 105th Avenue and 108th Street. (Rick Bremness/CBC)

"People just kept bringing stuff and kept bringing stuff and more and more newcomers keep coming," said Krissa-Moore, a third-generation Canadian Ukrainian.

She estimates the centre has helped 5,000 people since opening almost a year ago.

WATCH | Get a feel for the Free Store for Ukrainian Newcomers 

Inside the Free Store for Ukrainian Newcomers

2 years ago
Duration 2:35
Take a tour and learn more about the non-profit where people fleeing the war in Ukraine can get what they need -- at no cost.

You can see more in this week's edition of Our Edmonton on Saturday at 10 a.m., Sunday at noon and 11 a.m. Monday on CBC TV and CBC Gem. 

A steady stream of Edmontonians continues to drop off diapers, children's toys and kitchen gadgets. Almost as quickly, newcomers fill bags with items they need to start a new life. 

"This was always about a hand up, not a handout. This is about replacing stuff that was left in Ukraine," said Krissa-Moore, who is vice-president of development with Junior Achievement of Northern Alberta & N.W.T.

When Samer Alsayed arrived in Edmonton with his wife and son last November, they needed winter coats to cope with what he described as "extreme" cold.

"I've never been in a place like this free store, where you can get a bag and do shopping and get whatever you want," said Alsayed. "It's really touching."

A man with a beard and ball cap in a gray hoodie stands between tables of clothes in the Free Store for Ukrainian Newcomers.
Samer Alsayed arrived in Edmonton with his family from Ukraine in November 2022. He now volunteers at the free store. (Rick Bremness/CBC)

Originally from Syria, Alsayed has found work in a warehouse and helps at the store on his day off. He calls it his second home.

"To be a volunteer is amazing," said Alsayed.

Jorgia Moore, who works at an Edmonton children's charity co-founded the store with her mother. She spends all her spare time working alongside other store volunteers, doing things like communicating through the store's Facebook and web page about pressing needs.

"When we say we need diapers because we have a lot of babies coming through, we got tons of diapers," Moore said. "It's just really beautiful to see." 

A young woman in a green t-shirt stands in the middle of this thrift type store surrounded by racks of clothes, shoppers and volunteers.
Co-founder of the Free Store for Ukrainian Newcomers, Jorgia Moore watches donations arriving at the new location. (Adrienne Lamb/CBC)

Right now, her hands are full organizing online sales of authentic Ukrainian food and hosting a fundraising dinner. Proceeds will be put toward the lease, buy snacks for volunteers and cover other operational expenses.

"Sometimes you feel very helpless and you don't know what you can do," said Moore.

"There is a lot that we can't do but there's always something that you can."

For Matthew Potts what he could do was food. The head chef at Cook County Saloon offered up his kitchen to a dozen Ukrainian newcomers.

"It was quite fantastic," said Potts, "they were singing and making perogies, and cabbage rolls and borscht all day".

Ukrainian food in bags and containers in a white freezer at the Free Store for Ukrainian Newcomers.
Ukrainian food being created by free store volunteers. (Adrienne Lamb/CBC)

Now Potts, originally from Samson Cree Nation, is collaborating with the free store volunteers again on a three-course fundraising dinner.

"It's very heartwarming, it's very beautiful to see everybody coming together, working together to make sure everyone is going to be alright."

Potts said the Bannock & Verenyk event will be a fusion of Ukrainian and Indigenous cuisine set for March 30 at Cook County Saloon.

LISTEN | What started as a temporary project is about to mark its first anniversary

ABOUT THE AUTHOR

Adrienne Lamb is an award-winning multi-platform producer based in Edmonton. She served for several years as a national arts reporter. Prior to moving to Alberta, Adrienne worked for CBC in Ontario and New Brunswick. Adrienne is a graduate of Western University with a degree in English and anthropology and a master's in journalism.