Grand River Transit EasyGo service resumes, phone service still down

After a lengthy outage, Grand River Transit's EasyGo services are almost fully operational again, with just the Next Bus Call feature remaining out of order. 

The outage, which began in April, had affected GRT's EasyGO trip planner, Next Bus Text and Next Bus Call service, its app, its real-time maps, and on-street and terminal signs. 

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By May 6, all but the Next Bus Text and Next Bus Phone services were restored, and by May 9 the Next Bus Text service was brought back online. 

The transit provider said it continues to try and resolve problems with its Next Bus Call feature and hoped to have those issues resolved shortly. 

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Grand River Transit's EasyGo service crashed after an attempt to update the scheduling software to the new spring routes caused a system-wide malfunction on April 25.