Manitoba

'Truly their space': Bell Hotel offers contrasting view of beverage room woes facing Winnipeg police

In the context of high police call volumes to the Windsor Hotel, some say the era has come and gone for beverage rooms in Winnipeg's core. Not everyone agrees closing them is wise. Most agree the Bell Hotel is an example of a beverage room once plagued by crime that turned things around.

Crime prompts police call for closure of Windsor Hotel, but views differ over what that would solve

Rick Lees says the concept of the Bell Hotel, which was once a licensed beverage room and is now a single room occupancy building, should be replicated more in Winnipeg. (Bryce Hoye/CBC)

It's been about a decade since the Bell Hotel on Main Street underwent a dramatic transformation. 

Back in 2007 when it closed, it was a derelict, century-old beverage room and hotel with shared bathrooms and a reputation for crime and violence.

It reopened in 2011 and continues to be a warm, airy low-income housing complex with on-site mental health and addictions support staff.

The Bell now operates without a beverage room or liquor being sold in the building, and the new space's supports are based on a harm reduction and housing first approach.

"What makes the Bell a positive place is the fact that we allow humans to be humans," Bell Hotel supervisor Kerri Smith said.

Kerri Smith has worked for the Bell Hotel for seven years, including two as Bell Hotel supervisor. (Bryce Hoye/CBC)

Many viewed the transformation as a step forward for an area with several such beverage rooms considered past their prime.

When it bought and closed the Bell for renovations, the board of CentreVenture Development Corporation, the city's arm's-length development agency, characterized that stretch of Main Street as a "disgrace to all the citizens of Winnipeg," according to a Winnipeg Free Press story from August 2007.

Thirteen years on, discussion is swirling again over whether the era has come and gone for beverage rooms in Winnipeg's core, stemming from concerns raised by police about the Windsor Hotel following a year of gun, drug and violent incidents.

But simply closing the doors of beverage rooms isn't an option, community advocates say. They point to the Bell Hotel as an example of a way to turn things around. 

Harm reduction and housing first

It isn't a requirement that tenants at the Bell stay sober or stop using as a condition of them living there, though there's wraparound care that includes trained workers on hand 24/7 for those who want help with recovery and access to other services. 

"When you open dry facilities or sober living, which are great and have their place … you're still telling someone there's a set of expectations that have to be followed, and maybe they're not ready for that," Smith said.

Rick Lees goes to check on an unoccupied suite that will soon be home to someone new. They come with a kitchen, bathroom, bed and furniture. (Bryce Hoye/CBC)

The Bell is founded on the idea that if you give people experiencing homelessness a stable and safe place to live, and the means to chart a path forward on their terms, in the long run they have a better chance of recovering and reintregrating with society.

There are common areas on the first floor where tenants watch television and lounge around. There's a room for ceremonial healing and meetings, knitting circles and art events. 

Lees points out a bulletin board with posters everything from knitting groups to directions on where to find harm reduction supplies, including needles and injection supplies and condoms. (Bryce Hoye/CBC)

Sexual assault trauma recovery groups and harm reduction programming are offered often, and the rooms come furnished and move-in ready, each with its own bathroom.

"Part of the concept of the Bell Hotel is you also have to create pathways: pathways through social enterprises like our food bank, like education and things like that," said Rick Lees, executive director of Main Street Project.

"So it isn't just about the housing, it's about all the pieces around it."

'Problems that have existed for many years'

CentreVenture can take credit for facilitating some of the progress at the Bell. 

It invested $5.3 million in renovations after buying the Bell in 2007, and partnered with Main Street Project, which continues to manage the space and programming.

CBC Archives (1998): The Bell Hotel through the years:

CBC Archives (1998): The Bell and Main Street hotels through the years

5 years ago
Duration 7:38
In 1998, the CBC's Vera-Lynn Kubinec spoke with people with connections to the Bell Hotel — from its owner and tenants to police and bar patrons — about its history and future.

Less than a block down Main Street, CentreVenture was also involved in the conversion of the Occidental Hotel into Red Road Lodge, a transitional housing space

A few years ago, the agency also bought and closed the St. Regis Hotel, another former beverage room. It's being gutted in preparation for sale and demolition. 

CentreVenture CEP Angela Mathieson, who sits on Main Street Project's building committee, said police were being called to the St. Regis hotel often before it closed, not unlike the Windsor Hotel.

Beverage room concerns

A Liquor, Gaming and Cannabis Authority spokesperson said there have been no public complaints registered about the Windsor Hotel in the past three years, but it's been on the radar for Winnipeg police.

Police tape surrounds the Windsor Hotel after a Jan 12, 2020, shooting that killed one person and sent two more to hospital. (Caitlyn Gowriluk/CBC )

Insp. Max Waddell, head of the guns and gangs unit, has pointed to the Windsor Hotel as a trouble spot over the past year.

He suggested the LGCA should consider stripping its licence or closing the place down due to a series of drug busts, gun seizures, assaults and other violent incidents there dating back to early 2019.

"These places are unfortunately attracting individuals who … are causing disruption and they're causing a lot of crime to be occurring in the city of Winnipeg," Waddell said Wednesday, a little over a week after a fatal shooting at the Windsor. 

Watch Insp. Waddell discuss Windsor, beverage rooms:

Winnipeg police inspector discuss recent Windsor Hotel homicide

5 years ago
Duration 0:32
In recent months, Winnipeg police guns and gang unit head Insp. Max Waddell has suggested the LGCA close the Windsor Hotel or strip its liquor licence following a series of drug busts and gun crime.

Mathieson thinks that Liquor, Gaming and Cannabis Authority inspectors should be looking at beverage rooms "very carefully."

"The recent [homicide at the Windsor] is symptomatic of problems that have existed for many years," she said.

"They should be properly operated, and where the sale of liquor and alcohol is being granted, we should be assured that they are also operating the rest of their businesses properly."

Inspection crack down comes at a cost

Jino Distasio, former director of the Institute of Urban Studies at the University of Winnipeg, thinks buildings — like the Windsor — that rent out suites as low-income housing have a place in the city, where there are an estimated 1,500 people living on the street, in shelters or in transitional housing.

The current missing link, Distasio said, is what would happen after the LGCA were to close a place like the Windsor.

He suspects a boost in beverage room inspections in the core would find a number of "deficiencies" that could lead to closures.

"Then what? And that's the Catch 22: Do we want to throw a bunch of people out into the street? Do we want a bunch of people living in squalor?" he asked.

He says any crack down on beverage rooms will come at a cost.

"We have to again ask ourselves where do we want people living and how can we protect the greatest number of vulnerable persons that are probably finding themselves constantly in the middle of this."

'Industry of poverty'

Architect Wins Bridgman also doesn't think closing the Windsor down will solve anything.

"I feel as though it's really problematic, the idea that poor people can't go out and drink and have fun together whereas rich people can, and that's because we perceive poor people when they get together as being dangerous," said Bridgman.

"CentreVenture and the police kind of got it wrong: they've got it wrong for a long period of time."

Bridgman said Winnipeg needs more mixed-use neighbourhoods, and that the root of issues facing beverage rooms in and around the core is a dearth of affordable housing and a city planning challenge. 

Siloam Mission is located near the Bell Hotel and Salvation Army. (Brett Purdy/CBC)

He praises the work of places like Siloam Mission, Salvation Army, The Bell Hotel and others for the work they do with people experiencing homelessness. He also says the fact that they are clustered within a couple blocks is a problem.

"The two blocks between Logan and Higgins have been designated pretty much as an area for the industry of poverty," he said.

Bridgman said a novel idea would be to recreate an affordable housing complex, like the Bell Hotel, outside of Winnipeg's core.

Watch: Centre Venture closes the Bell Hotel in 2007:

CBC Archives (2007): 'Tears and goodbyes' as the Bell Hotel closes

5 years ago
Duration 1:57
CBC reporter Karen Rocznik reports on the day the Bell Hotel closed in 2007.

Rules and independence

Tenants at the Bell have their independence and lead the lives they choose, Lees said, but there are also rules. 

Residents may have one overnight guest, twice per week, something Lees says tenants are on board with because they see it helps keep the space safe.

The biggest challenge facing staff at the Bell is helping tenants who lived on the street develop life skills to manage their new living space, said Lees.

"That's the cool part about it is you can build that into it and and can actually make some progress."

The Bell Hotel was built in 1906. (Bryce Hoye/CBC)

Today, rooms generally go for $350 a month, which is cheap enough for someone on employment and income assistance to afford, said Lees.

"Compare that to close to $700 that some people in the Manwin [Hotel and beverage room] pay for a room with no shower, no toilet and a window that's got a cardboard in it because the glass is broken."

Abstinence not for everybody

The Bell Hotel's days as a beverage room are in the past and Lees says that's a good thing.

But Lees acknowledges that it's not the only option. 

"Abstinence is not necessarily the model for everybody."

Still, he sees the Bell Hotel as a success for those who choose to abstain, with several residents who have been there since its reinvention.

"It is truly their space," said Lees.

Corrections

  • A previous version of this story stated Jino Distasio is the director of the Institute of Urban Studies at the University of Winnipeg. In fact, he is the former director.
    Feb 04, 2020 3:10 PM CT

ABOUT THE AUTHOR

Bryce Hoye

Journalist

Bryce Hoye is a multi-platform journalist covering news, science, justice, health, 2SLGBTQ issues and other community stories. He has a background in wildlife biology and occasionally works for CBC's Quirks & Quarks and Front Burner. He is also Prairie rep for outCBC. He has won a national Radio Television Digital News Association award for a 2017 feature on the history of the fur trade, and a 2023 Prairie region award for an audio documentary about a Chinese-Canadian father passing down his love for hockey to the next generation of Asian Canadians.

With files from Holly Caruk