Manitoba

West End residents rally in last-ditch effort to stop RBC from shuttering local bank branch

Residents in Winnipeg's West End are rallying in a last-ditch effort to stop the looming closure of one of the last neighbourhood banks as RBC prepares to close two branches in the city this month.

RBC branches at Sargent and Sherbrook, and at Main and James, to close this month

Four people outside of a bank hold up signs that together read 'Please keep RBC here.'
West End community members hold up signs that say 'Please keep RBC here' during a protest Thursday outside the bank's branch at Sargent Avenue and Sherbrook Street. ( Justin Fiacconi/CBC)

Residents of Winnipeg's West End are rallying in a last-ditch effort to stop the looming closure of one of the last neighbourhood banks as RBC prepares to close two branches in the city this month.

Community members held a protest at the corner of Sargent Avenue and Sherbrook Street on Thursday, repeating calls on RBC to halt plans to shutter its branch at that intersection July 10, a sign on the branch door says. The bank also plans to close its branch at 540 Main St. near City Hall on July 21.

"We are really struggling in this community to keep businesses going and to keep our bank," said Lynne Somerville, who has lived in the West End for about 45 years and relies on the Sargent branch.

"A lot of people in this area are elderly.… They don't have a car, a lot of people have walkers and wheelchairs and canes, so you need to be able to walk. A lot of people are on a fixed income."

The next closest RBC branch is a 20-minute walk away, south of Portage Avenue in the Manitoba Hydro downtown headquarters. Another, on Ellice Avenue west of Empress Street, is a 40-minute walk or 10-minute bus ride.

A TD branch on Notre Dame Avenue is the only other full-service bank in the West End.

A woman holds up a sign that reads 'Protest to keep the RBC bank in spence.'
Lynne Somerville holds up a sign urging RBC not to close its Winnipeg branch on Sargent Avenue. (Radio-Canada/CBC)

The Sargent location has been Kurtis Mckenzie's home branch for years. He works at a pawn shop on Sargent that also uses the branch for business.

He is upset the nearest alternative branch will have him driving downtown and paying for parking.

"Also it's important for the pawn shop, because we get change from the bank … for our customers," he said. "There's a lot of reasons the bank should stay here, and I can't really understand the reasons why they wouldn't."

An RBC spokesperson sent CBC News a statement Thursday that included some of the exact same phrasing provided to media during June 20 coverage of the Sargent closure.

A man in a grey shirt and brown hat and sunglasses speaks into a reporter's microphone in front of an RBC bank.
Kurtis McKenzie used to live in the West End and still works there. He uses the RBC branch on Sargent Avenue for business. (Justin Fiacconi/CBC)

"Our branch network continually evolves and changes as we seek to serve our clients where and how they wish to conduct their banking," the statement says. "In some circumstances, this may involve combining branches, relocating certain branches, or opening new ones."

The statement suggests the decision to merge its Sargent and Main branches with its Ellice and Portage branches, respectively, came as "consumer banking habits have evolved" to include more of a mix of telephone and online banking on top of traditional branch services and mobile expert advisors.

Ralph Bryant attended a meeting with the RBC branch manager two weeks ago about community concerns.

Bryant is a newer resident of the West End and said the loss of the Sargent RBC branch is effectively a "tax on the poor," because it will mean people on tight budgets are spending more to bus to the Ellice or Portage locations.

A man wearing a blue and red baseball cap, grey shirt and colourful shorts holds up a clipboard while another person, in a dark plaid shirt and white hat, signs a petition.
Ralph Bryant, left, holds a petition for another West End resident outside the RBC branch at Sargent Avenue and Sherbrook Street, which is slated to close this month. Bryant hopes if RBC doesn't reverse course, another bank or credit union sees how much people in the area value access to local financial services and steps in to fill the void. (Ian Froese/CBC)

"When you think about what makes a community, it's first and foremost the people, but it's also the resources and access to the things that they need, so they don't feel like they have to leave the neighbourhood," he said.

"That's a $7 bus ride there and back, which for people on fixed incomes, for people who are worried about their bank accounts and keeping the money that they have, spending $7 just to do their basic banking is a lot."

Local municipal, provincial and federal representatives — Coun. Cindy Gilroy (Daniel McIntyre), MLA Uzoma Asagwara (Union Station) and MP Leah Gazan (Winnipeg Centre) — all penned letters between the end of May and mid-June in an attempt to stop the closure.

Asagwara still hasn't heard back from RBC, they said at the protest Thursday.

A person in a black suit and white shirt speaks with reporters.
Uzoma Asagwara, MLA for Union Station, speaks to journalists at a protest over the planned closure of the RBC branch at Sherbrook Street and Sargent Avenue on Thursday. (Justin Fiacconi/CBC)

"Having access to a local bank is fundamentally important for neighbourhoods. It helps support the local businesses in the community that keep our community thriving, and it supports all the folks in our neighbourhood who, really, banking in person is the way they meet their financial needs," they said.

"The loss of this bank is going to have a huge impact on the community as a whole, and so I am hoping RBC listens to the voices of Union Station and reverses their decision."

Gazan said she hasn't heard back from federal Finance Minister François-Philippe Champagne since sending him her letter, dated May 26, asking him to intervene.

A woman in a tank top with her hair up speaks to a reporter as people hold signs in the background.
NDP MP Leah Gazan (Winnipeg Centre) called on her federal counterparts to intervene in RBC's planned departure from the West End branch on Sargent Avenue. (Justin Fiacconi/CBC)

She said she is even more disappointed with RBC since she learned it will also close its Main branch location.

"This is a crisis, especially for people that don't have vehicles, seniors, many newcomer families, in fact, that rely on these banks … to even set up bank accounts in our community," she said. "It's highly disappointing."

Winnipeg's West End fights to keep bank

16 hours ago
Duration 1:56
Residents of Winnipeg's West End held a demonstration Thursday in a last-ditch effort to save the RBC branch at Sargent Avenue and Sherbrook Street, one of two branches in the city that the bank is planning to close this month.

ABOUT THE AUTHOR

Bryce Hoye is a multi-platform journalist with a background in wildlife biology. He has worked for CBC Manitoba for over a decade with stints producing at CBC's Quirks & Quarks and Front Burner. He was a 2024-25 Knight Science Journalism Fellow at MIT. He is also Prairie rep for outCBC. He has won a national Radio Television Digital News Association award for a 2017 feature on the history of the fur trade, and a 2023 Prairie region award for an audio documentary about a Chinese-Canadian father passing down his love for hockey to the next generation of Asian Canadians.

With files from Radio-Canada's Juliette Straet and CBC's Ian Froese