Caisse Desjardins payday service outage frustrates customers
Members told NSF fees incurred due to the outage will be reimbursed
Customers at the Caisse Desjardins didn't have their pay deposited at 5 a.m. as expected and the credit union continued to experience technical problems throughout the morning.
The glitches left Desjardins doing damage control with it's customers all morning.
"In case of an urgent transaction, members are asked to use the ATMs," the credit union said on Facebook.
Some asked Desjardins on Twitter what would happen if they get non-sufficient fund charges, also known as NSFs, because without their pay being deposited their automatic withdrawals would bounce.
<a href="https://twitter.com/PsyKoDork">@PsyKoDork</a> <a href="https://twitter.com/Cindy_Cinnamon">@Cindy_Cinnamon</a> pauvre <a href="https://twitter.com/MvtDesjardins">@MvtDesjardins</a> qui arriverait pas tsé combien de 45$ seront facturé pour manque de fond?
—@sboy1982Desjardins replied that members are invited to private message them if they incur extra fees due to the service outage.