Ottawa

Consumers happy with cellphone contract code of conduct

A new code of conduct forbids cellphone companies from charging customers fees to break their contracts after two years and will make it easier to unlock cellphones.

Cellphone code of conduct

11 years ago
Duration 2:47
CRTC gives consumers more options when cancelling their cellphone plans.

A new code of conduct forbids cellphone companies from charging customers fees to break their contracts after two years and will make it easier to unlock cellphones.

Judy Trinh spoke to Ottawa residents with cellphone contracts about what the CRTC's code of conduct unveiled on Monday will mean for them.

Watch the video above to see what people are saying.

Read the CRTC's wireless code of conduct