Signal issues cause major subway delays for morning commuters
Shuttle buses had been running between Eglinton and Union stations
Service has resumed between Wilson and Museum stations after signal issues this morning caused major delays across Line 1.
Shuttle buses were running on a stretch of Line 1 due to problems with the subway's signaling system.
The buses transported passengers between Eglinton and Union stations amid considerable service delays.
TTC spokesperson Stuart Green said a signal went out southbound at Museum station in the morning, which meant trains were slow getting from the Wilson yard into downtown and up on the Yonge line.
"Our service this morning has been terrible on Line 1," said Green.
In a tweet from his personal account, Green provided a statement explaining the circumstances that led to today's subway delays.
"Apologies alone aren't enough, which is why we commit to doing the best we can to avoid and deal with delays as they arise," he wrote in a tweet preceding the statement.
A statement/explanation regarding this morning's service disruption that added to an already tough week for <a href="https://twitter.com/hashtag/TTC?src=hash&ref_src=twsrc%5Etfw">#TTC</a> customers at the busiest times of day. Apologies alone aren't enough which is why we commit to doing the best we can to avoid and deal with delays as they arise. <a href="https://t.co/grcM5ool22">pic.twitter.com/grcM5ool22</a>
—@TTCStuartWhen Mayor John Tory was asked about existing diversion plans for incidents like what happened Thursday morning, he said plans do exist, but they may not be the best.
"We have something we use very successfully when we have to, which is diversion to shuttle buses," he said. "It is not a completely satisfactory experience."
The mayor he is "awaiting a full explanation from the TTC" about what happened.
Green said that as of 11 a.m., the transit agency has made a temporary fix to the signal problems that will allow service to continue for the rest of the day.