Marketplace

Caught on camera: HVAC scam in action

More information on Marketplace's investigation

More information on Marketplace's investigation

Hidden cameras catch HVAC scam in action

3 years ago
Duration 22:30
Exposing deceptive sales tactics used to suck people into unfair and overpriced HVAC contracts. And insiders reveal the new ways they get you to sign up for other home equipment too.

Even though some provincial governments banned door-to-door sales of HVAC equipment years ago, people are still getting sucked into overpriced and unfair contracts.

How are homeowners persuaded? And how do these companies get away with it? Marketplace and Go Public are teaming up to expose these deceptive sales tactics.

Watch our investigation anytime on CBC Gem (also available with Described Video).

More on our investigation