Access denied: Back on the case
A year after Air Canada promised to make the flying experience more accessible for passengers with disabilities, Marketplace found major improvements are still needed: from staff training to boarding procedures and the availability of lift equipment. Marketplace put Air Canada to the test again with the help of Paralympian Brock Richardson and found there is still a lot of turbulence when it comes to accessible travel.
Watch Marketplace Fridays at 8 p.m., 8:30 p.m. in N.L., on CBC-TV and any time on CBC Gem.
Following Air Canada's promise to do better, Marketplace finds major improvements are still needed for passengers with disabilities. From staff training to boarding procedures and the availability of lift equipment, Marketplace puts Air Canada to the test again with the help of Paralympian Brock Richardson and finds there is still a lot of turbulence when it comes to accessible travel.
- Watch the full Marketplace episode Friday at 8 p.m., 8:30 p.m. in Newfoundland, on CBC-TV and anytime on CBC Gem or YouTube.
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