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      Transparency concerns raised over public airline compensation data | CBC.ca Loaded

      Transparency concerns raised over public airline compensation data

      10 months ago
      Duration 2:03

      Transparency concerns raised over public airline compensation data

      • 10 months ago
      • News
      • Duration 2:03

      Half of all air passenger complaints resolved by the Canadian Transportation Agency over a recent nine-month period resulted in a passenger refund or compensation, according to analysis of newly available CTA data. However, some industry and legal experts have raised concerns because the full CTA decisions, which used to be posted online, are now confidential.

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