NL·The Lowdown

What you need to know about buying gift cards in N.L.

If you are picking up gift cards for friends and family in Newfoundland and Labrador this holiday season, it's important to note the rules that are in place.

Rules to protect consumers have been in effect since 2011

Rows of gift cards in a store.
In Newfoundland and Labrador, there are regulations for gift cards — but prepaid cash cards from credit card companies fall outside of that legislation. (CBC)

If you are picking up gift cards for friends and family in Newfoundland and Labrador, it's important to note the rules that are in place. 

The provincial government brought in new regulations in 2011 that removed expiry dates and fees for most gift cards.

The legislation states that the cards have to be sold at a price equivalent to the value of the gift card, and the consumer has to be given all of the information about the use, redemption, or replacement of the card.

But there are some exceptions, including gift cards that are used or sold for a charitable purpose, or gift cards that are issued for a marketing, advertising, or promotional purpose. Those cards can have an expiry date, and the supplier may charge fees.

The Lowdown: What you need to know about buying gift cards in N.L.

6 years ago
Duration 1:18
CBC Investigates reporter Jen White breaks down the rules and regulations on gift cards.

Service NL says prepaid cash cards from credit card companies fall outside the legislation.

Because those lending institutions are regulated federally, they follow different rules, and the cards can include fees and expiry dates.

The Lowdown is a series from CBC NL Investigates about consumer news you can use. If you have a story idea, email us: cbcnlinvestigates@cbc.ca.

Read more from CBC Newfoundland and Labrador

ABOUT THE AUTHOR

Jen White

CBC News

Jen White is a reporter and producer with CBC News in St. John's, and the host of the CBC podcast One in Six. You can reach her at jen.white@cbc.ca.