RBC customer on the hook for $14K after bank investigator scam
RBC told a customer she's responsible for $14,510 after she was the victim of a scam, where fraudsters pose as bank or other fraud investigators, even though the customer says RBC called her to flag the activity in her account. RBC says it is still investigating the matter. [Clarification: A previous version of this video rounded up the amount Plett lost in the bank scam. It has been updated to be more precise.]